Privacy Policy

CognasisAI is an enterprise AI company based in Colombo, Sri Lanka. We build intelligent systems, AI agents, AI chatbots, and automation for businesses. Our website is cognasisai.com and you can reach us through our contact page at cognasisai.com/contact.

We only collect information you voluntarily provide to us through our contact form: • Name • Email address • Company name (optional) • Service interest (optional) • Your message We do not collect any data automatically beyond standard web server logs (IP address, browser type, pages visited) that are retained briefly for security and performance purposes. We do not use tracking cookies, advertising pixels, or behavioural analytics.

We use the information you submit through our contact form solely to: • Respond to your enquiry • Understand your requirements and propose a suitable solution • Follow up on any ongoing conversation We do not sell, rent, or share your personal data with third parties for marketing purposes. We will never add you to a mailing list without your explicit consent.

Under Sri Lanka's Personal Data Protection Act No. 9 of 2022 (PDPA), our legal basis for processing your personal data is your consent — given when you voluntarily submit our contact form — and our legitimate interest in responding to business enquiries.

We retain your contact information and message for as long as is necessary to handle your enquiry and any resulting business relationship. If no engagement follows from your enquiry, we will delete your data within 12 months of your last contact with us. You may request deletion at any time (see Your Rights below).

Our website does not use any tracking or advertising cookies. We use a single functional cookie to remember your theme preference (dark or light mode), which is stored locally in your browser and is never sent to our servers.

Our website is hosted on Cloudflare Pages. Cloudflare may process your IP address and request metadata as part of delivering our website. Please refer to Cloudflare's privacy policy for details. Submissions made through our contact form are processed by Formspree, which delivers your message to us via email. Formspree processes the form data on our behalf solely to deliver your enquiry. Please refer to Formspree's privacy policy for details on their processing.

Under the Sri Lanka Personal Data Protection Act, you have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data • Withdraw consent at any time • Object to processing of your data To exercise any of these rights, submit a request through our contact page at cognasisai.com/contact with the subject line "Privacy Request". We will respond within 30 days.

Our services are directed at businesses, not individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please reach out through our contact page: CognasisAI Colombo, Sri Lanka cognasisai.com/contact